Introduction

Personal Digital is leading brand of Australia having presence in Sydney, selling latest in technology space and have wide range of Mobiles, Tablets, Cameras, Laptops and Accessories. They have automated their Online store with the help of Website based on Magento. We started the development of the Website in February 2011 and still developing a new features and maintaining the website for them.

 

Scope

  • Requirement Gathering & Analysis
  • Website Development
  • Maintenance of Website
  • Customization as per Business Logic
 

Challenges

 The client had big store and running their business through the store located in Sydney. They are running their store manually and wanted to build a website that should cater all their business need, business logic, Invoicing, taxation, discounts, promotions and others. They also wanted to make their website to align with latest Web Technology or Trends.

 

Solutions

We have started studying their business needs, analyzing them in detail by discussing with them and finally come up with flexible and most effective solution for their need. We have added all required feature for them in Admin and Front end for their support staff and customers respectively.

  • We have Customized their Admin panel to give them different reports based on Taxation, Inventory Management, Customer Management.
  • We have customized the Orders section so that they can edit their order as required, customize order status, send tracking information to customers and so on.
  • They can split invoice and shipment from admin panel.
  • Customized Email template per transaction of their Website.
  • Zendesk support system integration for them.
  • Integrated eWay Rapid, Paypal as Payment gateway.
  • Setup Quick Find tool, News Module, Buying Guide module for customers.
  • Online repair tool.
  • Integrated their eCommerce store with eBay with the use of M2E Pro extensions.
  • We had setup ZipMoney – Payment with Installment options. and lot more features.